Forgot Your Ticket ID? Here’s How to Retrieve and Track It

If you've forgotten your ticket ID or need to track the status of an existing ticket, follow these steps:

1. Visit Our Support Portal

   • Go to support-ticketing.cloud.

2. Access Ticket Retrieval

   • Click on "View Existing Ticket" and select "Forgot Tracking ID".

3. Enter Your Email

   • A pop-up will appear where you can enter your email address.

4. Choose Your Option

   • Select one of the following options based on your needs:
     • "Send only open tickets" to receive a list of your open tickets.
     • "Send all my tickets" to receive a list of all tickets you've ever created.

5. Check Your Email

   • You'll receive an email with the requested list of tickets. If you don't see it, be sure to check your SPAM/JUNK folder.